With Trii Team, generate internal chats with the different members of your team. Write messages, attach files and facilitate the exchange between agents.
Facilitate teamwork and increase efficiency
Our system has an internal chat for each user, with which private conversations can be established between agents, with the possibility of writing or attaching files.
We also have the possibility of generating conversations between several agents on a particular topic (such as a ticket).
Discussions
Agents can team up on discussions within tickets themselves, and they can access the view of them even if another team is working on them at the moment.