Trii Calls
Trii Calls
Integrate audio communications through our IVR and/or SIP softphone
With our call module, you can answer and manage all your phone calls.
Assign calls to your available agents. Monitor live communications from the web. Sync call logs with each contact.
IVR
We install a software on site to answer and manage your calls.
Announcement of approximate waiting time or position in queue.
Live monitoring from DashBoard on the web.
Assignment of calls to available agents.
*The application requires Windows
**It will soon be available as a cloud service.
CDR
Link your PBX by associating the CDR records.
In this way, the call records are synchronized in each contact and you will not lose sight of the contact dates you have had.
Compatible and tested PBX.
Panasonic (KX-NS series) Requires installing software
GrandStream (61xx, 62xx, 63xx series) link by webhook
*Consult support@trii.app for other models and brands.
Softphone
TriiClient is the solution we provide for agent audio calls.
SIP Protocol.
Multiple Accounts.
Call Recording.
LogIn/LogOut in call queues.